If you change your mind and want to add more coverage to your plan after it starts, no worries – you can call us during your 30 day waiting period, or up to 60 days after your contract starts to add coverage 888.682.1043. Please note that add on coverage, regardless of date of purchase, continues only through the contract term.

If you’re past 60-days into your contract, you can always add options when you renew! Otherwise, you can add coverage after the 60th day provided the customer performs an inspection and the inspection results are approved by AHS.

New Construction Customers: You may add optional coverage during the contract term for brand new items providing proof of purchase is received by AHS.

Here are the optional add-on coverage for ShieldGold:

● Roof leak repair

● Guest unit

● Electronics protection

● Pool and/or inground spa equipment

● Well pump

● Septic system pumping & Septic sewage ejector pump

See our sample contract

ShieldGold covers all 14 of your home systems covered in ShieldSilver, including your Heating and Cooling Systems, Electrical Systems, and Plumbing Systems. Shield Gold also bundles coverage for 9 critical kitchen and laundry appliances.

There is no one-plan-fits all, so ShieldGold does not have some popular coverages such as Roof Leak Repair, a free hvac tune up, unlimited refrigerant, or modification coverage for code violations/permits (like ShieldPlatinum has).

If you don’t want to upgrade to ShieldPlatinum, you can customize your ShieldGold plan by adding coverage to your plan to cover Roof Leak Repair, Pool/Spa equipment, electronics protection, well or septic pump, or a guest unit.

With the ShieldGold plan, there is a $50,000 aggregate limit* see plan contract for more details, and we never limit the number of service requests you can make!

Most systems (like your AC/Heat, plumbing or electrical items) have a $5,000 coverage limit per agreement term with our contracts, and every appliance is covered up to $2,000 per covered malfunction.

“Kitchen appliance” includes the following and covers all components and parts: refrigerators (except for free standing freezer, multi-media centers and wine chillers), ranges/oven/cooktops, dishwashers, built-in microwave ovens, garbage disposals and instant hot/cold water dispensers.

“Laundry appliance” includes the following and covers all components and parts: clothes washers/dryers.

Some exceptions to know about when you comparison shop

● For geothermal, water source or glycol AC and Heat systems, your coverage cap is $1,500.

● If plumbing or ductwork is only accessible through concrete we cover up to $1,000 each (one cap for plumbing, and one cap for ductwork) for that work (including access and returning the space to a rough finish when we’re done).

● AC Refrigerant is covered up to $10/lb. So for example – if you needed 5 lbs of refrigerant that cost $60/lb, the total cost will be $300. AHS will pay $50, and you cover the remainder. If you’re interested in unlimited refrigerant coverage, check out our ShieldPlatinum plan.

● Coverage is not included for additional modifications, corrections of code violations, or permits needed for covered repairs. If you’re interested in modification or permit coverage, check out our ShieldPlatinum plan.

*See our sample contract.

We communicate throughout your service request to keep you updated on coverage decisions before work is completed. For work completed that exceeds your coverage, you pay AHS the remainder.

You get a say if you don’t want us to complete the repair if it isn’t covered - you don’t have to track multiple bills from Pros – we handle it for you

An AHS customer service representative can help you answer any questions you might have related to the coverage. Call 888.682.1043.

ShieldGold covers all 14 of the home systems included in ShieldSilver + coverage for 9 critical kitchen and laundry appliances, all for just $10/month more than covering your systems only. That’s the value of a combo package !

On top of the systems coverage in ShieldSilver, AHS will pay up to three thousand dollars ($3,000) per covered appliance malfunction for access, diagnosis, and repair/replacement of any covered kitchen and laundry appliances.

“Kitchen appliance” includes the following and covers all components and parts: refrigerators (except for free standing freezer, multi-media centers, wine chillers), ranges/oven/cooktops, dishwashers, built-in microwave ovens, garbage disposals and instant hot/cold water dispensers.

“Laundry appliance” includes the following and covers all components and parts: clothes washers/dryers.

ShieldGold prices vary depending on your states and property type – coverage for a four-plex is more than for a single family home for example – so you know you’re getting the best deal for your needs. That’s why we need your address to show accurate prices. ShieldGold is always priced $10 above ShieldSilver plan – bringing you value with all 9 kitchen and laundry appliances covered.

You can pick your price for ShieldGold by customizing your Service Fee. Paying more for each service request lowers your monthly contract cost or with a higher monthly contract price, you can pay less for each service.

To get your personalized quote, shop plans now.

Your effective contract date begins 30 days after your order is placed. When you buy online, the date your plan starts shows on the confirmation page and in your email confirmation !

We don’t charge you until your coverage starts, but you can still set up your customer MyAccount to keep your service history organized, and access maintenance services and member benefits.

You may also request a delayed start date by contacting us 888.682.1043.